TELEcomputers Page

(te-lè-kom-pyoo'-ter) noun

Often called the computer of tomorrow. A low cost, streamline desktop computer that combines the TELEphone and computer into the ultimate tool for worldwide connectivity for real and virtual offices.

You focus on your business... we'll do the computers.

No longer do businesses have to purchase a computer system and a separate telephone system. Now they can have both in one complete network combination.

The world of TELEcomputers has finally evolved hardware & software solutions that can provide business telephone services. Our systems are designed with an open architecture to allow for future advancements in Internet telephony, fax over net services, video conferencing and other advancements that will appear as the cost of online bandwidth continues to shrink.

In the past, the technologies for carrying voice and data traffic have been different, so companies have borne the cost and inconvenience of managing separate networks. As the technologies for carrying voice and data converge, enterprise organizations and carriers increasingly view telephony over the Internet and intranets as a way to reduce communications cost, boost end-user productivity and enable new applications.

Working with leading manufacturers, TELEcomputers Services provides innovative network phone solutions that cost-effectively bring the sophistication of computer telephony to small and medium-sized businesses. Featuring full voice-mail, auto-attendant, call forwarding and desktop call control functionality, these fully scalable systems are designed to grow to meet your company's evolving needs.

We can build your custom TELEnetworks to include all your telephony needs. Imagine getting your voice mail right next to your email and being able to forward, file or archive it just as easily. But that's just the beginning...

Key Benefits

Designed specifically for the needs of small business and workgroups of up to 96 users, the TELEcomputers Server can integrate computer and telecommunications features on one convenient, affordable and reliable platform. This makes it easy for users to organize, process and manage the constant flow of telephone and computer communications effectively and efficiently.

	The system can be designed with its own call switching capabilities. It uses existing wiring and inexpensive analog telephones or PC sound cards to deliver easy-to-use, screen-based phone features. This flexibility and simplicity eliminates the need for a PBX or key system and expensive, button style telephones. Almost all telephones are compatible with the system.
	The system is easily integrated into a Pentium or Alpha-based LAN server. It consists of client/server software that controls calls and telecom boards that connect to the telephone network. It operates in the popular Microsoft network environment. Ownership costs are reduced because administration is done in conjunction with the LAN using a simple browser interface.

Capabilities

Phone Services:
Offering a Windows-based phone application that enhances call handling by providing on-screen access to features, including:

	Hold/Retrieve
	Call Park/Remote Retrieve
	Conference
	Do Not Disturb
	Divert Call
	Forwarding
	Headset Mode
	Speed Dial
	Transfer Call

Auto-Attendant
An application that redirects incoming call traffic to individual extensions. It includes features such as:

	Dial-by-Name
	Office Hours Operation
	Off-Hours Operation
	Administrator Function

Attendant
Attendant is a Windows-based phone application that provides operator console features. The features include:

	Detailed Real-Time Call Status and Queuing Information
	Call Forwarding, Hold, Retrieve, Park, Transfer, Conference
	Speed Dial
	Do Not Disturb (Make Busy)
	Incoming Caller ID
	Call Diversion
	Headset Mode
	Integration to E-mail System Address Books

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